1300 055 000Welcome to Online Path Pty Ltd, a Google Partner company. We (“the Service Provider”) provide You (“the Customer”) with online marketing solutions to attract more targeted traffic to Your website and other marketing services.
In order to provide the above services, we need to safely and securely store, use and in limited circumstances, disclose, Your personal information, as well as possibly personal information of others such as your clients. This Policy describes how we do that, and is incorporated into Our Terms and Conditions.
1. Definitions
Many of the terms contained in this Privacy Policy (“the Policy”) are defined in Our Terms and Conditions. Where Our Terms and Conditions do not contain a Privacy Policy term, we have defined that term below. Please also note that for ease of understanding, we don’t always capitalise all defined terms, but that they have the same meaning as if they were capitalised.
2. Scope of the Privacy Policy
This Policy applies to any and all data that we collect about You and from You as Customer under Our Terms and Conditions.
3. Information that we collect about You
In order to provide our Services to You, we need to collect and store information about You. This can include personal information such as (but not limited to) Your name, email address, physical address, telephone number, IP addresses and passwords.
We may collect this information when You enter into an Agreement with Us for us to provide you with Services, or when You email us, contact us either by phone, email or post, and when You or Your Registered Users visit our website.
We will use information that we collect about You in order to fulfil our obligations and to exercise our rights in accordance with the Agreement.
We will also use information that we collect about You in order to send you information about Online Path Pty Ltd including marketing about Online Path Pty Ltd, if you have consented to receive such information from Us. You may opt out of receiving such material from us through an unsubscribe mechanism or by contacting us directly at hello@onlinepath.com.au. Please note that if you have opted not to receive marketing material from us, We may continue to provide You with information to fulfil our obligations in accordance with Our Agreement with You.
Please note that We take Your privacy – and the privacy of Your clients whose information We may collect – very seriously, and that We will never sell information that We collect about You or Your clients to anyone.
It is Your choice whether or not You wish to provide us with Your information, but if You do not, it may impede our ability to fulfil our obligations to You under our Agreement with You.
4. Cookies
We may need to use Persistent Cookies that are not deleted from your computer even when you have exited the Online Path Pty Ltd website and closed the browser. This is because we need to know who you are when you return to the Online Path Pty Ltd website so that we can store your preferences and you so can access your information. Thus, if You do not allow us to use Cookies, your use of our website may be limited.
5. Location of Information
Our servers are primarily located in Australia, however we or our subcontractors may utilise servers outside of Australia and/or in the cloud, which may result in storage of Your information outside of Australia.
Please note that even if We store information on severs located outside of Australia, such information will remain within Our effective control at all times, with the role of third party data hosting limited to providing a hosting and storage service to Us. Only Online Path Pty Ltd has the control of and access to Information collected as Service Provider under Our Agreement with You, subject to the disclosure permitted under that Agreement which disclosure includes but is not limited to disclosure to You as Customer.
6. Safety and Security of Information
While we are committed to protecting the security of the information with which You provide us under Our Agreement with You, and while We take all reasonable precautions to protect that information from unauthorised access, modification and disclosure, we cannot give an absolute assurance that Your information will be secure at all times, as the internet itself is not an entirely secure environment.
Should we discover or be informed of a security breach where Your information has been lost, stolen, accessed, used, disclosed, copied, modified or disposed of by unauthorised persons or in an unauthorised manner, we will inform you as soon as reasonably possible.
7. Retention of Information
We will retain information provided to us by You in accordance with the Our Agreement with You. This means that we will retain this information for at least as long as You remain a Customer under Our Terms and Conditions, and then for a further period so that we may comply with our legal obligations and to enforce our rights in accordance with that Agreement.
8. Disclosure of Information
We may be required to disclose Your confidential information to third parties in order to perform our obligations under Our Agreement with You and will only do so if such third parties are subject to obligations of confidentiality.
If we are required by law to disclosure your confidential information, we will:
(a) As soon as is practicable notify You, giving You full details of the circumstances of the proposed disclosure and of the relevant information proposed to be disclosed;
(b) (to the maximum extent permitted by law) give You a reasonable opportunity in a court of law (or other appropriate body) to:
1. Challenge the proposed disclosure;
2. Challenge the obligation of the Receiving Party to provide the Confidential Information, or to otherwise prevent or restrict that disclosure;
3. Secure an order or other ruling (for example that the disclosure should only be made on a confidential basis) to protect and preserve the confidentiality of the relevant information;
(c) Ensure that only so the Confidential Information that We are legally compelled to disclose is actually disclosed; and
(d) Take all reasonable steps to preserve the confidentiality of the information being disclosed.
9. Access to Information and Updates to Information
If You request information that we hold about You, we will provide You with that information within thirty days of receiving a request from You. Such requests may be made by emailing us at hello@onlinepath.com.au.
Please also contact us if You believe that any of Your information that we hold is inaccurate, out of date, incomplete, irrelevant or misleading, so that we may take reasonable steps, consistent with our obligations under the Privacy Act 1988 (which is the Australian privacy law), to correct that information.
To the extent that we may do so and still comply with our legal obligations, we will remove any personal information about an individual from our servers if they request that we do so.
10. Queries, concerns or complaints regarding this Policy and Information that We hold
If you have any queries, concerns or complaints regarding this Privacy Policy, please contact us at hello@onlinepath.com.au. We will contact you within 30 days of receiving such query, concern or complaint with a view to addressing the same.
11. Changes to this Privacy Policy
This Privacy Policy may be amended by Us from time to time. If that occurs, We will send You a copy of the new Privacy Policy to the email address that you have given us, and We will also update Our website with the new policy. Your continued request for Us to provide You with Services under Our Agreement with You will be considered acceptance of this Policy.
